Real-time Appendix Contents

Real-time patient feedback - what it is and how to use it

a. How to use real-time feedback

b. Building the business case

 

Will real-time patient feedback be suitable for my practice?

a. What type of technology will suit you best?

b. Choosing a supplier

 

The six step real-time patient feedback process

Step 1 - Planning

Step 2 - Method

Step 3 - Collection

Step 4 - Triangulation

Step 5 - Action

Step 6 - Evaluation

 

 Acknowledgements

 

 

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The full Real-time Feedback Appendix is also available in PDF format.