FAQs

Q: How much does it cost to join the Practice Management Network?

A: At the moment it's free to join. All you need to get started is your practice number. We ask for this information so that we can ensure that all our members are Primary Care Managers in practice. This gives our members the confidence that whatever they choose to share stays between colleagues.

 

Q: How will the Network develop?

A: The glib answer is that that’s up to members. During the first few months of its life, support for the Network from DoH and others will provide marketing, promotion and any other pump-priming necessary. Regular surveys will ensure that development of the Network is in line with the wishes of members.

 

Q: How do I comment on the Web site or the Network?

A: You can get in touch with us through the contact form or you can email us directly at communications@practicemanagement.org.uk and someone from the team will get back to you as soon as possible.

 

Q: What features of the Web site will I find most helpful?

A: These are a few of our favourite 'members only' features:

  • Local Networks is an unique feature designed to help you make contact with neighbouring and distant colleagues and groups. It's easy to use (just point and click) and it's packed with contact information adn links to hundreds of local networks.
  • The interactive version of the Access Guide is a useful tool for all managers, it's a 'How To' for GP practices adn contains sections on everything from telephony to patient management.
  • We know how important it is for you to be able to network and our busy and friendly Discussion Group helps our members do just that, allowing them to share good practice and debate issues of the moment with practice managers from across the UK and Northern Ireland.

We hope that you will find everything on the Practice Management Network Web site useful and user-friendly but, if not please tell us! You can email us comments at communications@practicemanagement.org.uk and we would love to hear from you if there is anything that's not on the site that you would like to see!

 

Q: Who can access the site?

A: The Access Guide is open for public viewing and comment however, the 'members only' sections of the website are strictly for Primary Care Managers in practice who have registered with the Network. This is give you the confidence that whatever you choose to share is kept between you and your colleagues.

Please note that, while we take every precaution to verify registration details, we cannot provide an absolute guarantee about the security of the site. If you have any concerns please contact us at communications@practicemanagement.org.uk.

 

Q: I'm a Manager in Wales/Scotland/Northern Ireland, can I join the Network?

A: The Network is now open to managers in Northern Ireland. The registration system allows users to select their practice via the Trust: Northern Ireland HSCB.

The registration data for Wales is currently been implemented, and further details will be provided once full access is in place.

We are still collating information for Scotland, and will notify mangers when a registration process is in place.

Thank you for your patience if you are a manger from these countries and we hope that you enjoy been a member and find the Networks products' and website useful.

 

Q: How can I get involved in the Network?

A: There are several ways our members can get involved. Most important is to keep your comments and ideas coming in! We need to engage as many people as possible, generate ideas and stimulate discussion and debate. We will seek your feedback but will try to avoid death by survey. If you have a comment, criticism or suggestion we would like to hear from you! You can contact us using the online form or you can email us directly at communications@practicemanagement.org.uk.

 

Q: Why is my practice code not recognised when I try to register?

A: In a few cases, particularly with newly established practices, the relevant code will not be on our database. It you get stuck at this point, send an email to communications@practicemanagement.org.uk and we’ll sort it out.

 

Q: What's the difference between the Blog and the Discussion Forum?

A: There is often some confusion around these methods of communication and their purposes and, let's face it, on some sites it can be hard to tell them apart! Our Blog and Discussion Forum fulfil two seperate but linked functions.

Our Blog (or Web log) is a little like a journal entry and a little like a press release and it's an opportunity for our bloggers to share their expertise on specific areas of interest. Although blogs can be interactive, and are often useful springboards for debate and conversation, the topic is 'locked in' and the primary purpose is the communication of information to members. In contrast the Discussion Forum is a way for our members to talk between themselves, the topics are not 'locked in' ans anyone can start or join a conversation at any time.

If you have a suggestion for a blog article, and would like this to be shared with the Network then please contact us at communications@practicemanagement.org.uk.

You can post your questions and general comments on the forum here.