North East based professional Training Partnership who are specialist in working with Primary Care and Emergency Out of Hours providers. We have extensive experience of working with GP Practices which had been gained as both Clinician and as "hands on" Trainers.

Our partners have worked at the highest level in the Public and Private sectors and  can deliver programmes locally, nationally and more recently internationally!

We take a flexible approach to client needs and address People, Performance and Business Needs in a bespoke manner.

Our practical experience and expertise include the following:

GENERALIST - HR, Employment Law, People Management, Performance Management, Personal Preferences, Communication Skills, Appraisal and Team Building. Business and Strategic Planning along with Change Management, LEAN / SixSigma.

SPECIALIST - Nurse Telephone Triage, Complaint Handling and Clinical Governance.

NOTE: - Our Partner / Lead Consultant is approved by NHS Pathways as an External Training Partner, specialising in all aspects of 999 / 111 emergency and non-emergency system delivery!