Where does the information already on my profile come from?
NHS Choices automatically transferred existing information on your practice from the PrimaryCare Information System and from PCTs to avoid patients being presented with a blank page.
What can I do to correct a mistake when editing?
Just go back into your profile and re-publish it. It shouldn’t take more than a few minutes.
Once I start editing, will anyone else be able to change my information?
No. But this also means that you are responsible for accuracy. If NHS Choices gets a complaint from the public it will be referred to your practice, not the PCT.
Do I have to check everything with my PCT?
No, but nothing should be published on your profile which does not accurately reflect your contract.
If I don’t fill in a box, what will appear?
Nothing. The system is designed to show only what you complete.
Can I promote a particular clinic or service on the front page?
Yes. If for instance you are giving out flu jabs, put the announcement in the news box on the ‘news and documents’ page. This will then appear across the top of the front page.
Do we have to add details of every member of staff?
No, but there is clear evidence that suggests that patients really value this information – to see if there is a female GP at a particular practice, for example.
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