Step-by-Step Guide: Creating a website

1. Who is responsible?

Is there an IT-literate member of the team who can research, set up and manage the project? If not, is there a member of staff willing to train and take responsibility for updating the site? What do patients think? Could the Patient Participation Group take responsibility or would they like to manage their own section of the site? Can your PCT help? Some have their own web teams. Are there any local practices that have developed a website? Could they give you some ideas?

2. What is the purpose of the site?

Is it simply to promote the practice leaflet/brochure or do you want something more innovative that patients can interact with?

3. Specification

Before you start, develop a specification of what’s required and the budget you have in mind.

4. Supplier

Many independent web designers and organisations specialise in setting up GP practice websites. Look them up on the internet and compare your specification to the various packages on offer. Consider the ease with which you can update the website – some use Microsoft Word templates. Also take into account the fees for web hosting and maintenance.

5. Communicate

Once the site is up and running, make sure patients know about it. Put the address on posters and letterheads, in your newsletter and in your leaflet.

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